Customer Testimonials

Just some of the 1,300+ satisfied Smith Drug Company customers.

Smith Drug Company is a perfect example of what customer service is all about. They are committed to the independent pharmacy and they understand the issues that are most crucial for us in today's market. Their prices are competitive, and their staff is an invaluable resource for optimizing the pharmacy inventory and ordering process. I have been doing business with them for about 7 months now, and have never received better support at the wholesale level.

Marion Pharmacy
Steve Hebel, Director of Operations, Corum Health Services

This past Monday we needed an emergency delivery – we are in St. Louis and are serviced by Paragould. Well, a few hours later I see a familiar face dropping off our emergency order…none other than Marty Harris! To me that just epitomizes what your company is all about. This topic actually came up when we were meeting with Marty and Wade before we signed on, and Marty told me if we ever needed something, we would get it even if it meant him driving it to us! I know we would have received it one way or another, but for Marty himself to make a personal delivery was the icing on the cake. And the thing I really love about it is that is exactly what I would do for our customers.

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Steve Hebel, Director of Operations, Corum Health Services

The repeat HealthWise PharmacySM Loyalty rewards program was easy to implement. It is very low maintenance and our customers absolutely love it. We feel it has been an asset to our pharmacy.

Sherrie Everhart, R.Ph., Harrisburg Hometown Pharmacy

Smith Drug Company allows me to focus on my customers and ensure that I have the tools and products available that I need in order to serve those customers. I would recommend them to any independent pharmacy without hesitation.

Marion Pharmacy

Smith Drug Company has been a valuable partner in helping us serve our customers and run our business. They have gone over and beyond for us on multiple occasions to procure scarce drugs, stat out same day deliveries from the distribution center, and help us receive credit for out-dates. From talking to colleagues, we are lucky to have a local Pharmacy Business Consultant who is easily accessible, cares about his customer, and can be relied upon to get things done quickly. Smith Drug Company is the only wholesaler I've used and I'm not planning on looking around any time soon.

Brad Melson, Blue Ridge Pharmacy

I have been pleased with the HealthWise PharmacySM Loyalty program. I've received training over the phone and had all my questions answered, and the web site is very user friendly.

Brenda Yawn, Hardie's Drug Store
Tom Mooney & Josh Harrison, Mooney's Pharmacy

Steve [Steve Williams, Smith Drug Pharmacy Business Consultant] is one of the best reps I've ever had. He has brought attention to solutions that we didn't know about. He has excellent follow-up. We are Smith customers because of Smith's willingness to share and take an interest in our business. Read more

Tom Mooney & Josh Harrison, Mooney's Pharmacy

We are lucky to have a local Smith Drug Company Pharmacy Business Consultant who is easily accessible, cares about his customer, and can be relied upon to get things done quickly. Smith Drug Company is the only wholesaler I've used and I'm not planning on looking around any time soon.

Brad Melson, Blue Ridge Pharmacy
Mark West, R.Ph., West Drug Company

The HealthWise PharmacySM program has been a great asset for my business in many ways. Monthly HealthWise PharmacySM mailers provide a creative and easy way for my store to reach out and advertise to the community. The program allows customers to save on valued items, and each month I see the benefits of the HealthWise PharmacySM ads by the new customers that come into our store.

Mark West, R.Ph., West Drug Company