Customer Testimonials

I have been completely satisfied with Smith Drug and would enthusiastically recommend that any pharmacy change their wholesaler to Smith Drug!

We needed an emergency delivery for a patient and they got it to us. Everyone at Smith Drug Company works to make sure we are able to take care of our patients. We have done better financially with Smith and gotten great service. They have kept their word with us and that is golden.

We were looking for a wholesaler whose passion matched ours: being service-oriented and down to earth. Unlike other wholesalers, Smith Drug is a very transparent family operation; they make it extremely transparent by giving us the actual cost up front, so you know exactly what you are paying. With other wholesalers you don't know what their rebate is, or what it's associated with. Smith Drug gives you the ability to keep an eye on your costs.

My rep was willing to meet with me after hours to get me started. Whenever you call them, they are there for you with personalized service. Their service makes you a better pharmacist; they are a partner to help you get what you want out of your business.

I am part of a family pharmacy that was started by my aunt and father and has grown to four stores. We are served well by Smith. I can tell you for a fact I wouldn't get the same attention anywhere else - been there, done that. Smith will absolutely take something off my shoulders to help my patients. They are always looking for ways for us to succeed.

I was relocating one of my stores. It was pouring rain and after hours. My account rep brought the merchandiser to help - they helped pack the totes, helped load the truck, and then helped set everything up at the new store. No other company would do that. Without them, it would have been a very tough night.

We are excited to be part of the Smith Drug Company family. You can tell it's personal for them - they have our best interests at heart. They are loyal to independent pharmacy and offer a personal touch that you can't get anywhere else. I recommend Smith Drug Company to other pharmacies because they understand our business.

I am probably one of Smith Drug Company's best advocates because of their customer service. Our previous wholesaler was having supply issues. There were multiple shortages on our shipments; Smith Drug Company was able to step in and get us what we needed in a timely fashion. A hurricane came through our area, our rep actually delivered our order in his vehicle when delivery trucks couldn't get through. He made sure that all of his stores had what they needed to stay open and serve customers.